So, what qualities should a Lean leader have? Outstanding listening and communication skills, the ability to learn from mistakes, and a willingness to empower employees to achieve their goals and obtain success are just a few. Other qualities a Lean leader should have are:
o A Lean leader is trusted
o A Lean leader is concerned and care about others
o A Lean leader focuses on results and relationships with employees
o A Lean leader is ethical
o A Lean leader does not hold employees back
o A Lean leader keeps his ego in check; he is not a know-it-all
o A Lean leader motivates every employee to take action and engage them with a compelling mission and vision
o A Lean leader has the assertiveness to drive outcomes and the ability to overcome adversity and resistance
o A Lean leader creates a culture of accountability
o A Lean leader makes decisions that are based on productivity, not politics.
Businesses with leaders who have the above qualities are more successful. They have recognized the value of Lean leadership. As a result, they have higher profitability, productivity, and quality (fewer defects); lower turnover; less absenteeism and shrinkage (i.e., theft); and fewer safety incidents.
What kind of leader are you? Are you a Lean leader?